Levee, Inc. - Privacy Policy

Last Updated: December, 2015

Provision of Third Party Credentials


In order for us to provide the Services to you, we may ask that you (i) provide us with log-in credentials to your Provider accounts so that we can access and use your Provider account information as described in this Policy and/or (ii) provide us with your email credentials so that we may access the emails a Provider sends to such email account and use such email content as described in this Policy. If you do not consent to our access to these accounts or these credentials, please do not use the Services. Such credentials may be subject to unauthorized access and use despite Levee’s use of reasonable security measures, as no security measures are 100% effective.

Levee recommends that you do not provide Levee with log-in credentials for any email account that you use for purposes other than your Provider relationships. In particular, Levee does not recommend that you provide Levee, or any third party, with log-in credentials for an e-mail account that you use in connection with any financial accounts, health data repositories or other services through which sensitive information may be obtained. There are many free services (such as Gmail, Yahoo! Mail and Hotmail) through which you may create an e-mail account that you use only for purposes of your Provider relationships and your use of the Services.

Plaid's Privacy Policy


Please note that this privacy policy includes that of Plaid's, a 3rd-party service provider that interfaces with financial institutions, and can be found here: Plaid Privacy Policy.



Please read these Terms of Service ("Terms", “Terms of Service”) carefully before using the www.getlevee.com website and any related websites or platforms, and all other online products and services (collectively, the "Service") of Levee Inc. ("Levee", "we", "us" or "our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with all of the terms below. Please read all of the terms before you use the Service. If a term does not make sense to you, please let us know. If you don't agree to all of the terms below, you may not access the Service. This Agreement is entered into between you and Levee. If you have been provided access to the Service through your relationship with a third-party company, you acknowledge that such company is not a party to this Agreement.

Collected Information


The information collected during your use of the Services includes the following:

    (a) Submitted Information. As part of using the Services, you may submit certain information to us. For example, when you register for an account on the Services we will collect information from you, including Personal Information such as your first and last name, phone number, birth date, a photo that you upload and an email address. “Personal Information” means information such as a name or email address that we can directly associate with a specific person or entity without additional information. To the extent you decline to share certain information with us, we may not be able to provide some or all of the features and functionalities found on the Services.
    (b) Provider Data. To provide you with Services, Levee will use the log-in credentials you provide to review the contents of emails in your email accounts relating to your activities and transactions with Providers as well as information available through your Provider accounts relating to activities and transactions with that Provider. By way of example only, this information may include the number of miles driven over a given time, the amount of payments received from the Provider per task, or the number of times you worked with that Provider over a given period. We may analyze this information to come up with meaningful analysis of this data, such as the average amount of money earned per trip for the Provider or which times engaging for the Provider gives you the most payment.
    (c) Provider Tax Returns. Levee gathers prior year tax information as well as current year tax documents and tax information necessary to determine your unique tax profile and accurately prepare your tax returns. Levee will not audit or otherwise verify the data you submit, although it may be necessary to ask you for clarification of the information provided through our required due diligence. Levee may furnish you an information request list to guide you in gathering the necessary information. Your use of the information request list will assist in keeping pertinent information from being overlooked. It is your responsibility to provide all the information required for the preparation of complete, comprehensive and accurate tax returns. You should retain all the documents and other data that form the basis of income and deductions. These may be necessary to support the accuracy of the tax returns to a taxing authority.
    (d) Automatically Collected Information. When you use the Services, we gather certain non-personally identifiable information from you, and this information can be associated with your user account. This includes usage information, such as information on when, how often and for how long you use the Online Service, as well as server log data such as a computer’s IP address, browser type or the webpage you were visiting before you came to the Online Service. We also collect information about the time and location you used the Store Service and the amount of change you added or redeemed.
    (e) Tracking and Cookies. The Services may use both web beacons and cookies to collect information. “Beacons” (also often referred to as “pixels”) are tiny graphics on a web page designed to track when a page is viewed. “Cookies” are small text files containing a string of alphanumeric characters that are downloaded by your web browser or mobile device when you visit a website. We may use both session cookies and persistent cookies when you access and use the Services. Cookies may be used, for example, to remember your user account information and your preferences, to customize the interface of the Services for you and to assist us in measuring and analyzing Service traffic. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Services. Persistent cookies can be removed. Please review your browser’s documentation to learn the best way to modify your cookie settings. Like many websites, the Services does not currently respond to “do not track” browser headers. However, you can take steps to limit tracking by erasing cookies from your computer’s hard drive and by setting your browser to block all cookies or warn you before a cookie is stored.
    (f) Analytics. We use certain third party services to assist us in analysis, auditing, research, and reporting regarding the Services. These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other device. In particular, we use Google Analytics to help collect and analyze certain information for the purposes discussed in this Policy. You may opt out of the use of cookies by Google Analytics at https://tools.google.com/dlpage/gaoptout.
    (g) Location-Based Information. If you allow location-based tracking through your mobile device and App preferences, we will receive information regarding your precise location (using the GPS antenna within your device) when the App is running on your device. We also receive information from the compass on your mobile device, including course, velocity and altitude.

Use of Information


We internally use the information we collect as follows:

    (a) Provider Data. With your authorization, we may access your email account or a Provider account to pull information about your history with that Provider. For example, this may include the number of miles driven or the amount of payment received from the Provider per task. We use this information to analyze the data and provide you with information about your engagement with the Provider.
    (b) Provider Tax Returns. We will prepare your returns with information you provide to Levee. Current tax laws state that you have the final responsibility for the income tax returns. You therefore should review them carefully before signing them. Our Services cannot be relied upon to disclose errors, irregularities, or illegal acts, including fraud and defalcations, which might exist. In addition, we will use professional judgment in resolving questions where the tax law is unclear, or where there may be conflicts between the taxing authorities’ interpretation of the law and other supportable positions. Unless otherwise instructed by you, we will resolve such issues with you and in your favor whenever possible.
    tax returns may be selected for review by the taxing authorities. Any proposed adjustments resulting from that review are subject to certain rights of appeal. In the event of such government review or tax examination, we will be available upon request to represent you and we might issue additional invoices for the time and expenses incurred. As additional consideration for Levee to provide you these services, you agree that the extent of our liability for damages to you for any actions taken will not exceed the total amount actually paid by you for our services. You agree that this will be your only remedy and you hereby waive any other claims You have now or in the future for actual, incidental, and consequential damages, including, but not limited to, lost profits and third party claims. Regardless of the location of your residence or business, the Los Angeles County District Court, the State of California, or the appropriate federal district court having venue, will have jurisdiction over all controversies that might arise regarding this agreement.
    (c) Provision of Services. We may use collected information for the purposes for which you provided the information including, for example, to create and maintain an account for you or to respond to a question that you e-mail to us. We also use the collected information as necessary to provide the features and functionality of the Services to you and as reasonably necessary for our business operations.
    (d) Updates and Troubleshooting. We may also use the collected information to contact you regarding updates or modifications to the Services or to help troubleshoot problems, provide you with required notices in connection with disputes between you and another user or alert you to changes in our policies or agreements that may affect your use of the Services.
    (e) Personalized Content. We may use the collected information to personalize the content that you and others see based on personal characteristics or preferences.
    (f) Analytics and Improvements. We may also analyze collected information relating to your use of the Services in order to help us improve the Services and develop and improve other products and services.
    (g) Promotional Offers. We may use the collected information to provide you with promotional materials and offers. However, we will give you the ability to opt out of receiving such e-mails in accordance with applicable law. We will not provide your personally identifiable information to third parties for their own marketing purposes without your consent.
    (h) Combination. We may combine personal information collected through the Services with other information that we or third parties collect about you in other contexts—such as our communications with you via email, SMS text or phone, or your customer service records.

Disclosure of Information


We share and disclose the information we collect about you as follows:

    (a) Third-party Service Providers. We use contractors and third-party service providers to assist us in making the Services available. Such third-party contractors or service providers may obtain access to the information you provide, including personally identifiable information. They are required to protect this information in a manner that is consistent with this Policy by, for example, not using the information for any purpose other than to carry out the Services they are performing for us.
    (b) Tax Preparation. Any and all information (i) furnished to Levee for or in connection with the preparation of your tax returns, (ii) derived or generated by Levee from the information described in (i) above, or (ii) associated with prior years’ tax return information in the possession of Levee may, for a period of up to eight Ƙ) years from the date of this policy, be disclosed to and considered and used by any Levee affiliate, related entity (or its affiliate) or subcontractor, in each case, whether located within or outside the United States, engaged directly or indirectly in providing tax Services, tax planning or preparation of tax returns, financial statements or financial information as required by a government authority, municipality or regulatory body. Disclosures under this paragraph may consist of all information contained in your tax returns; if you wish to request a more limited disclosure of tax return information, you must inform Levee. By requesting us to prepare your tax returns, you acknowledge that your tax return information may be disclosed to Levee affiliates, related entities (or their affiliates) or subcontractors located outside of the United States. On occasion there may be an opportunity to refer you to another organization for services or products that we believe could be beneficial to you. We may, or may not, receive some form of compensation for such referral.
    (c) Advertising. We may provide advertisers and other third parties with aggregated, non-personally identifiable information about our user base and its interests and usage patterns. We may also partner with third party advertising companies in order to serve advertising regarding our products and services to users elsewhere on the web after they visit our website. This is a common practice called “retargeting.” For more information on such practices and the ability to opt-out, you may visit http://www.aboutads.info.
    (d) Aggregated Data. We may make aggregated, anonymous data relating to activity on this Service available to third parties. By way of example only, this may include the provision or publication of reports regarding average income of contractors of a given Provider during some time period.
    (e) Business Arrangements. We may disclose non-personally identifiable information to third-party partners in furtherance of our business arrangements with them, including without limitation to jointly offer a product or service to you or create interoperability between our products and services and the products and services of such partners.
    (f) Transfer as Corporate Asset. In the event of a merger, sale of capital stock or assets, reorganization, consolidation or similar transaction involving Company, the information we possess, including personally identifiable information, shall be transferred as a corporate asset to the acquiring entity.
    (g) Legal Requirement. We will use and disclose information where we, in good faith, believe that the law or legal process (such as a court order, search warrant or subpoena) requires us to do so or in other circumstances where we believe it is necessary to protect the rights or property of Company, our users and/or third parties.
    (h)Affiliates. We may disclose this information to our affiliates for use as described in this Policy.

Effective Date; Changes


When we make any changes to our practices under this Policy, we will change the Effective Date. We will treat your continued use of the Services following such change as your acceptance of the changes. However, we will seek your affirmative consent prior to applying any material change to this Policy on how we use or disclose personally identifiable information to information we collected or received prior to the date of the change.

Third Parties


The Services may contain offers from third parties or links to third-party websites. This Policy does not apply to information that you may provide to or that may be collected by third parties. We encourage you to request such third parties to provide you with their applicable privacy policies and other terms and conditions before engaging with or making a purchase from such third parties.

Viewing, Amending and Deleting Information


You can log into your account and view or amend your account information at any time. To delete all data associated you’re your account, please email us at [email protected] Please note that while changes to your profile information are reflected promptly in active user databases, our servers may retain previously provided information.

Security


The personally identifiable information we collect about you is stored in limited access servers. We will maintain reasonable safeguards to protect the security of these servers and your personally identifiable information. However, no security measures are 100% effective and we cannot guarantee the security of your personally identifiable information. We expressly disclaim any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing or otherwise offering any definitive promise of security in connection with your personal information or usage information.

Children Under 13


We do not knowingly collect information from children under 13 and the Services are not directed at children under 18. If you are a parent and believe your child under the age of 13 has used the Services and provided personally identifiable information to us through the Services, please write or email us at the address provided in Section 11 of this Policy and we will work to delete that Service account and any such personally identifiable information.

Transfer to the U.S. or Other Countries


Company uses facilities in the United States. Your information will be stored and processed in the United States or other countries where Company has facilities. By using the Services, you consent to the transfer of information outside of your country, even if your country has more rigorous data protection standards.

Contacting Us


If you have any questions about this Policy, please contact us via email at [email protected] or at:

Levee, Inc.

Attn: Privacy Questions

215 W 7th Street Suite 604, Los Angeles, CA 90014